Privacy Policy & Terms of Service

Who We Are

Speer Family Farms LLC ("Speer Family Farms," "we," "us") operates pumpkin patch and Christmas tree lots at three Bay Area locations: Alameda, Antioch, and Concord, CA. This page explains how we handle information you share with us by phone, text message, email, or through this website, and the terms that apply to using our site and services.

Information We Collect

When you call, text, or submit a form on our website (such as a field trip inquiry), we may collect:

• Your name and contact information (phone number, email address)
• The content of your message or inquiry (e.g., group size, preferred location, preferred date)
• Call recordings and transcripts when you call our phone line, so we can follow up accurately

How We Use Your Information

We use the information you provide to respond to your questions, follow up on field trip and group requests, provide directions, hours, and pricing, and generally take care of your inquiry. We also use website activity information to understand how visitors use our site, improve it, and measure advertising.

SMS / Text Messaging Terms

By providing your phone number and communicating with us by text, you consent to receive text messages from Speer Family Farms related to your inquiry (such as confirmations and follow-up responses).

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to unsubscribe from text messages.
• Reply HELP for help.
• Consent to receive text messages is not a condition of any purchase or admission.
• Carriers are not liable for delayed or undelivered messages.

How Information Is Shared

We do not buy or sell leads or rent your contact information. We share information with service providers who help us operate, including our CRM and phone/text platform provider. Our analytics and advertising partners may also receive website activity information. Advertising disclosures may count as sharing for cross-context behavioral advertising or a sale under California law, even when no money is exchanged.

Website Analytics & Advertising

We use Google Analytics, Meta Pixel, and Microsoft Clarity with cookies and similar technologies for analytics and advertising. These tools may collect pages visited, clicks, scroll activity, referral and campaign information, device and browser information, and online identifiers. Microsoft Clarity provides session recordings and heatmaps to help us understand how the website is used, with form content masked. Our custom tracking does not send the names, email addresses, or messages you enter in inquiry forms.

You can block or delete cookies in your browser, use Google’s Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout, and manage advertising preferences through Google My Ad Center and Meta Accounts Center. We honor Global Privacy Control by not loading these tracking tools when that browser signal is enabled.

To opt out of these analytics and advertising tools on this browser, including Clarity recordings, do not sell or share my personal information / opt out of tracking. This choice is saved on this browser; clearing browser storage removes it. Opting out stops future collection by these tools on this site but does not delete data already collected. You can also contact us at info@speerfamilyfarms.com.

California Privacy Rights

Depending on applicable law, California residents may request access to or a copy of personal information, correction of inaccurate information, deletion, and information about its collection, use, and disclosure. You may opt out of sale or sharing for cross-context behavioral advertising and, where applicable, limit the use of sensitive personal information. We will not discriminate against you for exercising your rights. You or an authorized agent can send requests to info@speerfamilyfarms.com; we may need to verify your identity before responding.

Data Retention & Security

We retain contact and inquiry information only as long as needed to respond to you and maintain reasonable business records, and we take reasonable measures to protect it from unauthorized access.

Your Choices

You can opt out of text messages at any time by replying STOP. To request that we delete information we hold about you, email us at info@speerfamilyfarms.com.

Visiting Our Farms

Our locations include activities such as train rides, slides, zorb balls, inflatables, and a petting zoo. By visiting, you acknowledge that outdoor farm and recreational activities carry inherent risks, and you agree to follow posted rules and staff instructions at each location. Hours, pricing, and availability are subject to change without notice; current details are posted on this website and confirmed when you call.

Changes to This Policy

We may update this page from time to time. The effective date above reflects the most recent revision.

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